How to Close or Cancel Credit Card - Email & Helpline Number (2024)

FAQs

How do you email a credit card closing? ›

I am writing this letter to close my credit card account for the following reason: __ I haven't used the account for quite some time and don't plan to use it in the future. I'm not carrying a balance on this account. Thank you for closing my account promptly.

Call your credit card issuer to cancel and confirm that your balance on the account is $0. Mail a certified letter to your card issuer to cancel the account. In this letter, request that written confirmation of your $0 balance and closed account status be mailed to you.

Dear Customer Service Department: My name is _________________ and I have a (credit card/revolving charge, etc) account with (Creditor's name). My account number is ______________________. I do not plan to use the account, therefore, I would like the credit line to be closed out.

In general, you should be able to close your account by calling the credit card company and following up with a written notice. If you still have a balance when you close your account, you are required to pay off any balance on schedule. The card company is allowed to charge interest on the amount you still owe.

PCI DSS requirement 4.2 states that credit card information must not be captured, transmitted, or stored via email.

Your credit utilization ratio goes up

By closing a credit card account with zero balance, you're removing all of that card's available balance from the ratio, in turn, increasing your utilization percentage. The higher your balance-to-limit ratio, the more it can hurt your credit.

To cancel a credit card proactively, you can call your credit card's customer service line and inform them that you want to close your account. First, confirm with the customer service rep that there aren't any fees associated with canceling.

What happens if you close a credit card? ›

Closing a credit card could change your debt to credit utilization ratio, which may impact credit scores. Closing a credit card account you've had for a long time may impact the length of your credit history. Paid-off credit cards that aren't used for a certain period of time may be closed by the lender.

A credit card company will have to pay a penalty of Rs 500 per day if it fails to close the card within seven working days of the request made by the customer.

Yes you can cancel a credit card. Sometimes it's no longer a good fit for your needs or your lifestyle. If you're thinking of canceling, be sure to consider the implications it could have to your credit score including your credit utilization ratio and the age of your accounts, which is outlined in more detail below.

Reduced length of credit history

This accounts for 15% of your FICO score. Closing a credit card can decrease the average age of your accounts, particularly if it's a card that you've had for much longer than others. Closing your newest account, however, generally will have minimal to no impact on credit history.

Canceling a credit card will cause a direct hit to your credit score, so more often than not, you'll want to keep the account open. Correctly managing an open, rarely-used account may require some extra attention, but the added effort will help your credit in the long run.

Contact your credit card issuer to cancel your account. Request a written confirmation that your balance is zero before closing. Thirty to 45 days after cancellation, check your credit report. You want to see a report that the account was closed by the cardholder and that the balance is zero.